ARRS Roles

Role What they do Why see them instead of a GP?
First Contact Physiotherapist Expert assessment of muscle, bone, and joint pain (back, neck, knees, etc.). They can diagnose, suggest exercises, and refer for scans/secondary care immediately without a GP "middle-man."
Clinical Pharmacist Conducts complex medication reviews, adjusts dosages, and manages long-term conditions like Blood Pressure. They are experts in how medicines interact and can spend more time ensuring your prescriptions are perfect.
Social Prescriber Helps with "non-medical" issues like loneliness, housing, debt, or finding local exercise groups. GPs treat the body; Social Prescribers treat the "social" causes of ill health, connecting you to Nuneaton community resources.
Care Coordinator Coordinates care for patients with complex needs (e.g., frailty or multiple long-term conditions). They act as a single point of contact to make sure all your different hospital and GP appointments are joined up.
Mental Health Practitioner Provides high-level assessment and advice for mental health concerns. They have more specialized training in mental health than a general GP and can link you directly to local crisis or therapy teams.

 

Page last reviewed: 17 April 2026
Page created: 17 April 2026